Our client segments might be different ( Corporates, Non Government Organisations, Entrepreneurs ) , their needs and requirements may be different but our approach to provide each and every one of our client with the best and customised service solution is the same.
The approach which begins with the understanding of our client and his business and ends up we becoming the integral member of his team for the everlasting and continued relationship.
We believe in building a relationship of a team member with our clients not that of a consultant and that in particular defines our approach and also keep us on track towards our goal for a mutual growth and development.
Through out Dishtayate, we follow a 'VALLUE ADDITION' approach, we believe that whatsoever service we may be providing , it should add quality value in our client's business and operations.
We have designed our ‘Client Service Standards ‘to ensure that we fulfill our professional responsibilities to the utmost satisfaction of our clients.
These rigorous set of client service standards are followed throughout our Company to ensure best quality service to all our clients.
- Determine on each engagement, who our clients are and directly ascertain their expectations for our performance.
- Analyze client’s need and professional service requirements.
- Develop client service plan that will enable us to fulfill our professional responsibilities, in a timely and effective manner.
- Establish effective communication both internal and external , to enhance client perceptions of the value and quality of our service.
- Obtain from our clients, formally or informally, a regular assessment of our performance.
- Receive fees that reflect the value of services and responsibilities assumed and are considered fair and reasonable by our clients.